1. These terms and conditions apply to all contracts for the sale of products and services from The Projects Group Ltd, with the exception of the PPM Certificate and Diploma. Terms and Conditions for the PPM Certificate and Diploma should be requested separately.
2. All prices are exclusive of VAT and subject to confirmation at time of order.
3. All provisional bookings for a course must be confirmed in writing within 7 days of the booking having been made.
4. Payment Terms:
Full payment for public courses must be received no later than 30 days from date of invoice, or prior to commencement of the course, whichever is sooner.
5. Substitute delegates on non-qualification courses can be made at any time without financial penalty.
Substitute delegates on qualification courses can be made up to 6 weeks prior to the commencement of the course start date. All changes must be confirmed in writing.
6. Cancellation Terms
The following cancellation charges apply to all bookings:
a) 28 calendar days or more prior to the course start date - no charge
b) 15-27 calendar days prior to the course start date - 50% of the full fee
c) 8-14 calendar days or less prior to the course start date - 100% of the full fee
d) All notification of cancellations must be made by telephone and confirmed in writing, either by letter or email.
7. Transfers
The following charges apply to all date transfers of bookings:
a) 28 calendar days or more prior to the course start date - no charge
b) 15-27 calendar days prior to the course start date - 25% of the full fee
c) 8-14 calendar days or less prior to the course start date - 50% of the full fee
d) 7 calendar days or less to the course start date ? 100% of the full fee
e) All notification of transfers must be made by telephone and confirmed in writing, either by letter or email.
f) The option to transfer may only be used once.
g) All subsequent transfers will be treated as cancellations and will be subject to our cancellation terms.
8. We regret that no refunds are allowed on distance learning courses or the distance learning element of a blended learning programme.
9. The Projects Group reserves the right to levy additional charges for distance or blended learning courses where awarding bodies impose significant changes on course syllabuses and formats.
10. When changes are made to a booking on which a discount/offer has applied, that discount/offer will cease to apply if the booking no longer complies with the terms of the offer. The amount payable will be adjusted accordingly.
11. The Projects Group Ltd reserves the right to cancel or alter dates of any course where there are insufficient delegates, without any liability.
Every effort will be made to place those delegates on the next available course.Where an alternative cannot be provided, monies paid will be refunded in full. In those cases where the course is a part of a learning programme, only the monies for the affected element will be refunded.
12. Due to a policy of continuous improvement, we reserve the right to change the content of courses and topics without notice.
13. Public course fees include course materials, morning coffee, luncheon and afternoon tea. Residential courses also include dinner, overnight accommodation and breakfast for the duration of the course.
14. Delivery costs for course materials are charged 1st class to UK addressees. Additional costs will apply where materials are sent outside the UK.
15. These Terms and Conditions are governed by English law and the parties submit to the exclusive jurisdiction of the English Court.
16. These Terms and Conditions do not affect your statutory rights as a client of The Projects Group Ltd.
Legal Information
Privacy Policy
Terms of Use
Terms and Conditions
[ ] [ top of page ]